As a small, one-man operation, there are many challenges in offering a liberal refund policy. I strongly encourage you to review the size and colour of the art piece before placing an order.
Be aware, the glass is handmade and often contains small irregularities in its surface, such as bubbles, ripples, grooves and other characteristics that are part of its rustic charm.
I take great care in packing the artwork to ensure safe travel. If upon arrival, noticeable damage of the parcel is evident, please take picture evidence and notify me immediately.
Typically, I do not offer refunds, however I will consider circumstances on an individual basis.
To be eligible for a return, your item must in the same condition that you received it. It must also be in the original packaging.